Question:
" I already have a scheduling system.  Will Veri-Call work with mine?"
Answer:
Yes, Veri-Call can interface or bridge with your current scheduling system.

Question:
" What if a child answers the phone?"
Answer:
If it is an older child they usually tell the adult about the call or hand the phone over.  In most cases a small child will also hand the phone over to an adult.  Remember, if your client misses the message by the time the phone is handed over, the message will repeat itself within a few seconds.

Question:
" How do people feel about receiving a call from an automated system?"
Answer:
At Veri-Tech, we find that people tend to remember a call better that is generated by an automated system..  They like the fact that their provider is running a 'high tech' office.  Keep in mind that the call that they are receiving is in your staff's familiar voice.  Another plus to Veri-Call is that it calls after regular business hours, therefore reaching more people when they are home.

Question:
" How many days in advance can Veri-Call start calling patients/clients?"
Answer:
One of the best things about Veri-Call is that it is totally customizable!  You set the parameters that best fit your office situation.  For example, you can set the number of days to call in advance, the number of retries, if you want Veri-Call to leave a message on an answering machine, and much more.  We always suggest 2 days in advance so you will have an opportunity to recoup revenue from the new open slots from the clients that chose to reschedule the night before.
 

Question:
"How do I receive my report each morning?"
Answer:
You simply login to a web site that we furnish to you and click on the appropriate date and your call results
will appear.
 

Question:
"What equipment do I have to purchase and how much space will it take up?"
Answer:
There is no equipment for you to purchase!  Veri-Tech houses all necessary equipment at our central location.